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Service Policy for Property Found

1. Introduction

Welcome to Property Found. We are dedicated to providing comprehensive solutions to real estate agents, encompassing online marketing, lead generation, CRM, virtual assistance and other services tailored to enhance your business. Our goal is to support you in growing your real estate practice effectively and efficiently. This Service Policy outlines our offerings, terms, and your responsibilities as a valued client.

2. Scope of Services

Our all-in-one real estate business solutions include, but are not limited to:

  • Online Marketing: Targeted advertising campaigns, SEO optimization, social media management, and content creation.
  • Lead Generation: Strategies and tools for capturing and nurturing leads, including landing pages, CRM integration, and automated follow-ups.
  • Website Management: Design, development, and maintenance of a professional real estate website with integrated features for showcasing properties and client engagement.
  • Analytics & Reporting: Regular reports on performance metrics, lead sources, and marketing effectiveness.

3. Service Delivery

  • Onboarding: Upon agreement, we will conduct a comprehensive onboarding process to understand your needs and set up your services. This includes initial consultations and customization of solutions.
  • Execution: Our team will implement the agreed-upon strategies and monitor progress. You will receive regular updates and performance reports.
  • Support: We provide ongoing support through [methods, e.g., email, phone, or chat]. Our support team is available from 8am to 6pm MST to assist with any issues or questions.

4. Client Responsibilities

  • Provision of Information: To ensure the success of our services, you must provide accurate and timely information about your business, including your specializations, target audience, geo-graphic preferences, and marketing goals.
  • Access: Grant necessary access to your digital platforms and tools (e.g., website, social media accounts) to facilitate service implementation and management.
  • Engagement: Participate in scheduled meetings and reviews to provide feedback and collaborate on strategy adjustments.

5. Payment Terms

  • Fees: Our fees are outlined in the service agreement and may vary based on the scope and complexity of the services provided.
  • Billing Cycle: Invoices will be issued depending upon the terms of service and are due within 7 business days from the invoice date.
  • Late Payments: A late fee of $150 will be applied to overdue invoices. Continued non-payment may result in suspension of services.

6. Confidentiality

We are committed to protecting your privacy and handling all client information with the utmost confidentiality. Your data will not be shared with third parties without your consent, except as required by law.

7. Termination of Services

  • Client-Initiated Termination: You may terminate services with 30 days notice. Any prepaid fees for the remaining period will be non-refundable.
  • Company-Initiated Termination: We reserve the right to terminate services at any time without any prior notice if you fail to meet your responsibilities or if there are breaches of our service agreement..

8. Liability and Limitation

Our liability for any claims arising from the services provided is limited to the amount paid for the service in question. We are not liable for indirect, incidental, or consequential damages.

9. Amendments

We reserve the right to amend this Service Policy as needed. Clients will be notified of any changes, and continued use of our services will constitute acceptance of the updated policy.

10. Contact Information

For any questions or concerns regarding this Service Policy, please contact us at (307) 352-9897 or send an email at info@propertyfound.net.

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